Working templates

UX Templates

Templates for the recurring artefacts UX work produces — research plans, discussion guides, usability scripts, journey maps, critique agendas. Each is a copy-and-adapt starting point, with the structure explained next to the fillable text. No signup, no email capture, no watermarks.

Research · Planning

UX Research Plan

Nine-section structure covering objective, questions, participants, method, timeline, outputs.

Research · Interview

Discussion Guide

Full moderator script for user interviews — intro, warm-up, main sections, close.

Research · Evaluation

Usability Testing Script

Moderator intro, tasks with scenarios and success criteria, post-test questions.

Research · Capture

Interview Notes Template

Per-session capture: observations, quotes, follow-ups, tagged for synthesis.

Design · Service

Journey Map Template

Stages × channels × thinks/feels/does/pain. The canonical format.

Design · Review

Design Critique Agenda

Structured critique with time-boxing — context, questions, feedback framing.

How to use these templates

Every template is a starting point, not a finished artefact. Copy it, adapt it to your context, and ship a version that fits the project. The templates follow the same editorial philosophy as the rest of UX Companion: structure that works in real UX work, not formatting for its own sake.

For the research planners (plan, discussion guide, usability script), there's an interactive tool version that walks you through the structure and exports to markdown. Use whichever fits your workflow — the templates for copying into your existing stack, the tools for building a plan from scratch with autosave.

Related: UX method finder for picking the right research approach, glossary for concept definitions, audit library for audit-specific templates.