The short version
Use UX Companion for your own design work. Don't try to scrape the system, abuse the AI tools, or feed in things that aren't yours. The AI outputs are suggestions, not professional advice — sense-check them before shipping. We can change pricing or features with notice. If we break things, our liability is limited to what you've paid us in the last twelve months.
1 · Who's behind this
UX Companion is currently operated as a sole-trader project by Jamie Pow. References to "we", "our" and "us" mean that. When we incorporate as a limited company, we'll update this page.
2 · Using the service
You can use UX Companion if you're at least 16 years old and capable of forming a binding contract under the laws of your country. By using the service you confirm you meet that bar.
You're responsible for the security of your account credentials. Don't share them. Don't let other people use your seat — share access through the workspace features instead.
3 · Acceptable use
Don't:
- Use the service to break the law
- Submit content you don't have the right to use
- Try to extract our prompts, models, or proprietary systems
- Probe the service for security vulnerabilities (though we welcome responsible disclosure — email us)
- Resell access to the service without permission
- Use the AI tools to generate content that infringes copyright, harasses people, or generates spam at scale
If we think you're doing any of the above, we may suspend or terminate your access without notice. We'll usually email first if there's any doubt.
4 · Your content
You own everything you put into UX Companion: your tool inputs, the artefacts you generate, your project data. We don't claim any rights over it. We process it only to provide the service to you.
You grant us a limited licence to store, transmit, and process your content as needed to operate the service. That licence ends when you delete the content or close your account.
5 · AI output disclaimer
UX Companion uses third-party AI models (currently Google Gemini, with others coming). The outputs are suggestions and drafts, not professional advice. They can be wrong, biased, or incomplete. The deterministic checks (WCAG contrast maths, etc.) are reliable; the AI-generated rationale and copy require your judgement before use.
You're responsible for reviewing AI-generated content before relying on it for accessibility compliance, legal advice, financial decisions, or anything else where mistakes have consequences. We accept no liability for outcomes from acting on AI output without review.
6 · Service availability
We aim for high availability but we don't promise 100% uptime. Things break. AI providers have outages. Browsers update in surprising ways. We'll try to communicate when there's a serious problem.
Free tier features may be rate-limited or removed without notice if we need to manage costs. We'll always notify paid users with at least 30 days' notice before reducing what their plan includes.
7 · Advertising
The site is currently free and supported by advertising via Google AdSense. Ads are clearly labelled and we don't pass your tool inputs to ad networks. See the privacy policy for the full advertising disclosure.
If we add paid plans in the future, we'll publish pricing clearly and give 30 days' notice of any changes that affect existing users.
8 · Termination
You can close your account at any time from settings or by emailing us. We'll delete your data within 30 days unless we're required by law to keep it longer.
We can suspend or terminate accounts that breach these terms, that we believe are operated by bots, or that go silent for more than 24 months on a free tier (we'll email first).
9 · Liability
The service is provided "as is". We don't warrant that it will be error-free or that AI outputs will be accurate. To the maximum extent allowed by law, our total liability for any claim relating to the service is capped at the amount you've paid us in the twelve months before the claim arose. For free-tier users, that cap is £100.
Nothing in these terms limits liability for things that can't legally be limited — for example, fraud or death/personal injury caused by negligence.
10 · Governing law
These terms are governed by the laws of England and Wales. Any disputes will be heard in the English courts, except where consumer law gives you the right to bring a claim in your home jurisdiction.
11 · Changes
We may update these terms from time to time. If the changes are material, we'll notify you by email at least 14 days before they take effect. Continuing to use the service after that counts as acceptance.
12 · Contact
Anything terms-related: hello@uxcompanion.studio.